Making life easier for clients

Our previous onboarding procedure wasn’t the easiest process for our clients , who would have to physically visit our offices to provide us with ID and have anti money laundering checks completed, and we are fully aware that work and childcare responsibilities can make it difficult to find the time to do this.

We began to seek out new ways of streamlining the process and providing our clients with a better onboarding experience, making it easier and saving them time. We quickly realised that Legl would likely be the answer to the problem we were facing.

Using Legl, clients can complete the onboarding process via a few steps on their smartphone or PC, rather than having to come into the office. This changes everything. For clients, it means they have a simple and hassle-free onboarding experience without having to travel to the office with their ID
and documents, and for the firm it means we can get started on their matter quickly.